Responsive demonstrates strong data privacy practices with comprehensive GDPR/CCPA compliance, SOC2 Type 2 and ISO 27001 certifications, and clear data ownership rights. The tool is designed for enterprise RFP and security questionnaire management with appropriate security controls. While some policies weren't accessible for review, the available documentation shows enterprise-grade protections suitable for professional use.

AI Transparency Facts

Input Data Ownership

Low Risk

Customer retains full ownership of all data they submit to the platform. Responsive explicitly states in their DPA that they process data only as a processor on Customer's behalf.

Confidence

90%

Output Data Ownership

Moderate Risk

The DPA focuses on personal data processing but doesn't explicitly address ownership of AI-generated outputs or content created using the platform. This is a common gap in RFP/questionnaire software policies.

Confidence

40%

Training Data Usage

Low Risk

Responsive is explicitly prohibited from using customer data for purposes other than providing the contracted services. The DPA clearly restricts data use to service delivery only.

Confidence

85%

Data Retention & Deletion

Low Risk

Clear data deletion rights with 12-month backup retention cycle. Upon request, Responsive will destroy or return all personal data, with exceptions only for legal retention requirements.

Confidence

90%

Third-Party Data Sharing

Low Risk

Data sharing is limited to approved sub-processors necessary for service delivery (AWS, MongoDB, etc.). No selling or unauthorized sharing of customer data is permitted.

Confidence

95%

Opt-Out Rights

Low Risk

Customers can object to new sub-processors within 30 days and may terminate if concerns cannot be resolved. The platform provides data portability and deletion rights upon request.

Confidence

85%

Compliance & Certifications

Low Risk

Comprehensive compliance framework including SOC2 Type 2, ISO 27001:2022, GDPR, UK GDPR, Swiss FADP, CCPA/CPRA, and multiple US state privacy laws with explicit certifications mentioned.

Confidence

95%

Model Explainability & Auditability

Moderate Risk

While audit rights exist for data processing and security measures, there's no specific mention of AI model explainability or algorithmic transparency for their AI features.

Confidence

60%

Security Practices & Breach History

Low Risk

Strong security practices including AES-256 encryption, regular security audits, ISO 27001 certification, and comprehensive incident response procedures. No breach history disclosed.

Confidence

90%

Enterprise vs. Consumer Risk Delta

Moderate Risk

The available documents don't clearly distinguish between different service tiers or their respective data handling practices. The focus appears to be on enterprise customers.

Confidence

30%

Human Review of User Inputs

Moderate Risk

Support staff in India and US may access data for customer support purposes. Access is restricted to authorized personnel under confidentiality obligations, but human review is possible.

Confidence

75%

Regulatory & Litigation Exposure

Low Risk

Standard provisions for legal compliance with government requests. Company will only process data outside customer instructions when required by applicable laws or binding governmental orders.

Confidence

80%

PII & SPI Data Inventory

Low Risk

Limited PII collection focused on business contact information (names, work emails, job titles). No sensitive personal information (health, financial, biometric) is mentioned as being collected.

Confidence

85%

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