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Otter

otter.ai
Moderate Risk
Updated March 16, 2026

Otter presents moderate risk for professional use. While the platform demonstrates strong security practices (SOC 2 Type 2, GDPR/CCPA compliance) and provides user controls for data deletion and sharing permissions, several concerns emerge: automatic training on user transcripts (which may contain PII), broad third-party data sharing for AI services and analytics, and human review capabilities. The service is better suited for general business meetings than sensitive/confidential discussions without additional contractual protections.

AI Transparency Facts

Independent analysis by TermsWatchdog